Issues players are reporting in Star Citizen, gathered from the testing chat and from Reddit: the workarounds they share with each other, and what CIG staff say about them. Updated hourly.
Informal conversations, from a testing chat and from Reddit. Nothing here is an official CIG position, including staff messages: these are live troubleshooting exchanges, not announcements. Workarounds are suggested by players and have been validated by no one. Read them as reports, never as established facts.
Tracked issues
11
Staff replies (24 h)
9
Messages read (24 h)
463
Rising
Orison elevators unresponsive and ASOP dysfunctional
Players report that Orison elevators, including those at the hangar and ASOP terminal, remain stuck and unresponsive on a regular basis.
14 players ·
first seen 2 j · last seen 1 h
Spectrum
Workaround suggested by players · Rawfox_On_Linux
Stand slightly to the side of the elevator before calling it to avoid being ejected through textures, or bypass the stuck elevator and find another route.
In chat, Karga11 (CIG staff)
A staff member indicated they would check the issue and asked if shader compilation was complete.
Reported
Joystick HOTAS HOSAS support deficient
Players with joysticks, HOTAS and HOSAS report recurring drift issues, failing recentering and poor device order management as the game uses obsolete methods to identify controllers.
Workaround suggested by players · StratCat, JulioMontega, NoCarbon
Increase the deadzone on joysticks or reduce it to zero depending on hardware, use a powered USB hub to control device startup order, or use Gremlin tool if more than four devices are connected.
Rising
Crash error 3221225477 with AMD GPU and Windows security
Players report startup crashes linked to Windows security parameters that interfere with Star Citizen.
3 players ·
first seen 19 h · last seen 1 h
Spectrum
Workaround suggested by players · MisterYellow
Temporarily disable Smart App Control in Windows security settings, or verify that Star Citizen is properly catalogued in Smart App Control.
Rising
Orison shuttle glitch through collision
Players report glitching through the Orison shuttle, possibly due to blocked elevator issues preventing proper access.
3 players ·
first seen 18 h · last seen 1 h
Spectrum
Rising
Mined materials disappear on TDD sale
Players report that mined or salvaged materials cannot be sold at TDD terminals, which either fail to recognize local inventory or do not award payment.
It would have been noted that TDD would not work correctly on all stations and that additional reproductions would be needed to confirm the issue.
Rising
Ship marked captured after hangar storage
Players report that their ships are marked as captured even after storing them in the hangar, or after reconnecting following bedlog, regardless of server changes.
3 players ·
first seen 4 h · last seen 1 h
Spectrum
Workaround suggested by players · NoCarbon
Synchronize Windows system clock by running /timedate.cpl/ and selecting the internet synchronization option.
In chat, NoCarbon (CIG staff)
A system clock synchronization may help resolve the issue, as some internet service providers use GMT instead of UTC.
Reported
Wind compensation ineffective in atmospheric flight
Players report that wind compensation in flight settings has no actual effect in game, unlike gravity compensation which works.
3 players ·
first seen 9 h · last seen 3 h
Spectrum
Workaround suggested by players · JulioMontega, StratCat
Use vertical strafes to force joystick recentering, or increase joystick deadzone according to hardware used.
Reported
Contracts showing "contract unavailable" across multiple mission types
Players report that multiple contracts display the "contract unavailable" message systematically, notably Covalex Interstellar contracts and potentially others.
Players report a cigsocial.dll error at launch, persisting after file deletion and verification. One player resolved the issue by disabling Smart App Control in Windows.
1 players ·
first seen 5 h · last seen 2 h
Spectrum
Workaround suggested by players · MisterYellow
Disable Smart App Control in Windows, then re-enable it after launching the game
In chat, NoCarbon (CIG staff)
It would have been advised to delete the CIGSocial.dll file in the Bin64 folder and verify integrity, then check graphics card drivers and attempt to rollback AMD drivers with the cleaning tool.
Reported
Mining tool wobbling in zero-G persistent
Players report that mining tools persistently wobble in zero-gravity since the game's early days, creating a poor experience.
1 players ·
first seen 12 h · last seen 5 h
Spectrum
Fading
Recco Battaglia story missions not unlocked
Players report that the third Battaglia mission can fail when inserting the keycard at Moraine base, and the second mission can remain stuck after data drive delivery.
A stress test would reportedly be organized to evaluate the mission service and find failures in the service and instance service code.
Fading
Hull-C cargo loading blocked and impossible to deliver
Players report that automatic loading of the Hull-C sometimes loads all boxes on a single spindle, and fixes would have been identified regarding the loading flow.
Many fixes would have been identified in the automatic loading flow, although loading all boxes on a single spindle is not confirmed as fixed.
Fading
Bed logging dysfunctional after latest patch
Players report that after a crash or Alt+F4, they wake up at the wrong location, which appears to be linked to server performance issues and bed logging in vehicles.
Use bed logging in open space rather than at landing zones, which remains functional after a server crash if the player has not reconnected.
In chat, Kodekhrome (CIG staff)
A staff member indicates that this issue is a known problem being investigated.
Fading
Ship health points disappear (pips) randomly
Players report that radar does not work correctly on several ships, which could be related to pips. A workaround would be to power cycle the radar and manually reassign all pips. On some ships, having a gunner or copilot may also cause the problem.
Power cycling the radar would generally resolve the issue, although there are cases where even replacing the radar or claiming the ship does not work. On some ships like the Raft, Zeus CL and 85X, the presence of a gunner or copilot would cause the problem.
Fading
Data drive not recognized on Blinding Hope delivery
During the Blinding Hope in Trouble mission, the data drive delivery step rejects the drive while Recco continues her dialogue as if the mission is complete.
Oversized assigned hangars and non-functional services
Players report that oversized free hangars assigned to all accounts remain stuck and will only disappear during a major patch with residence reassignment.
5 players ·
first seen 19 h · last seen 12 h
Spectrum
In chat, Cpt_Gecko420 (CIG staff)
Hangars are assigned only during major patches when the player chooses their residence again, content patches do not trigger reassignment.
Fading
Freight elevators stuck
Players report freight elevators remaining stuck in 'Transferring' state at multiple stations, notably at Ruin in Pyro and outposts, while other players experience few or no problems at the same locations.
An automatic reset mechanism every 30 minutes for elevators without players nearby would have been implemented several months ago, and improvements to freight elevators would be included in patch 4.10.1.
Fading
Ship verbosity and ATC voice disabled
Players report that ship verbosity and ATC messages have been fixed, including when entering and exiting hangars.
Long-term persistence introduced in 4.10 for mined materials should maintain stocks between patches going forward, although results have been mixed during this transition.
Fading
Radar non-functional on Hull B and other ships
Players report that radar is non-functional on several ships. A community member indicates that restarting the system and manually reassigning power pips generally resolves the issue, but in rare cases on live server even replacing the radar or claiming the ship does not work.
Restart the power system and manually reassign all power pips in the multifunctional screen. Ensure copilots or gunners sit down first, then the pilot sits down.
Players report that Seraphim station is inaccessible, with no ATC traffic, unable to access hangars via Alt+N or mobiGlas, and the station appears dead across all servers.
3 players ·
first seen 23 h · last seen 8 h
Spectrum
Workaround suggested by players · Kodekhrome
Call via mobiGlas rather than via the keyboard shortcut to restore traffic control.
In chat, Kodekhrome (CIG staff)
A moderator indicates that Seraphim station and Grim Hex are on different DGS, which may explain why one is offline while the other works, and suggests that ATC can be disabled at any station.
Fading
Interstellar transport missions do not spawn at Levski
Players report that interstellar transport missions do not appear in mobiGlas or indicate that the contract is unavailable.
3 players ·
first seen 23 h · last seen 8 h
Spectrum
Workaround suggested by players · nrfarf
Continue accepting the mission by clicking the accept button multiple times might resolve the issue.
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